3 Reasons To Outsource Your IT Support

Your business has goals to meet and fixing broken computers is not on your agenda. Outsourcing your IT support allows your employees to do what they do best without worrying over tech issues. If you are on the fence about outsourcing your company’s IT support, let’s look at three great reasons such as scalability, overall value, and security.

1. Flexibility and scalability 

Remember the 90s? Initially, companies formed IT departments to keep new technology up and running, but most people–including your employees–are much more tech-savvy than they once were. When small tech issues arise, most employees can troubleshoot and help each other resolve issues, but when major IT problems arise, it is important to have an expert on call ASAP. Outsourcing your IT support gives you the flexibility to get the help you need without needing to pay for full-time, in-house IT. 

Additionally, highly flexible plans for outsourced IT fit your company’s needs and budget. Depending on your company goals, IT issues you see frequently, and goals for improving your IT infrastructure, you can work with an IT provider to develop a support plan that best suits your business. From helping with cybersecurity to maintaining servers, IT support covers a wide array of services. Rather than hiring one person who is somewhat good at IT support, you can have experts in a variety of technology niches on call via outsourcing. 

Outsourcing your IT support also gives you more room to scale your business. Technology has become an integral part of doing business, and there are more opportunities for businesses to grow in their deployment of technology such as more business intelligence and secure remote working. Rather than having your IT workers focus on fixing issues, you can have them focus on more strategic projects to use technology to take your business to the next level. Outsourcing can free up your employee’s time to generate more growth and find opportunities to expand your business.

2. Get more for your money

Let’s focus on the bottom line: Outsourcing IT support saves companies money. On average, outsourcing IT support costs 70% less than hiring an in-house team.  The salary and overhead costs such as taxes, legal, and healthcare from hiring an in-house team–or even just one in-house IT person–are far pricier than outsourcing.

Outsourcing your IT support allows you to essentially double your workforce with experts from a range of IT specialties who can help your business. While hiring for an IT role can be time-consuming, costly, and frustrating, using an IT company for your outsourcing can give you a curated pool of experts from different backgrounds and areas of expertise. Additionally, you get access to a wider variety of workers since you are not bound by distance or budget per employee due to outsourcing. Having more experts only helps your business, and you can do it for less money than one in-house hire.

3. Increased security

Along with all the financial benefits outsourcing your IT support provides, you also have the added benefits of better risk assessment, management, and evasion. Keeping your business’ technology and data secure is a major component of IT support, and you can be sure that the security experts you outsource to will be up to date on all the latest trends and possible threats.

Outsourcing your IT support can help you with the following:

• Ransomware protection and remediation
• Online identity problem
• Security awareness training
• Dark Web monitoring and scanning
• Multi-factor authentication (MFA)
• Anti-virus configurations
• Patching and security updates
• Backup and data recovery
• Phishing simulations
• Computer security breaches

Outsourcing your IT support enables you to leave the daunting concept of increasing and ensuring your security in the hands of experts who have been well-versed in the problems and challenges the task presents. Cybersecurity resilience starts with the right IT partner. Let your IT support worry about maintaining cybersecurity standards while you worry about growing your business. 

To sum it all up…

Outsourcing your IT support can provide you with a range of benefits, most of which provide loads of financial benefits alongside being flexible with your requirements while building up a strong defense for your cybersecurity needs. 

Outsourcing your IT support ensures that you always have experts to call in case of an emergency no matter what the situation requires. Most importantly, it provides you with many options and opportunities to build your team with the best people and reach your business goals.